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Your safety is our top priority

All measures at a glance

Your safety is very important to us! We have taken comprehensive safety and hygiene measures to ensure that your holiday is as carefree as possible:

  • The 2-G-rule is mandatory until the 19th of February 2022 for hotels, restaurants, skilifts, cable cars, ski schools, retailers, etc.
    This means that you have to be fully vaccinated or recovered (applies to everyone over the age of 12). 2-dose-vaccinations are valid for 270 days after the second dose. After that a booster jab is required for a valid proof of full vaccination.
    Attention: (The 1 dose vaccine by Johnson & Johnson is only valid until 3rd of January 2022,
    after that date a booster jab is required as well.
  • From March 5th, all corona measures will be lifted, with the exceptionof the FFP2 mask in public transport and in shops for the daily needs.
    Please note: In the course of entry, 3-G should only start on February 22nd.
    Please find all information here and on LechZuers homepage.
  • We kindly ask you to present your evidence upon arrival and ask for your understanding that we are not legally allowed to grant access if these criterias are not met.
  • FFP2 mask requirement in the hotel (except at the seat) until the 5th of March 2022.
  • Please also inform yourself about the current entry conditions and the regulations in the Ski Arlberg ski area befor your arrival.
  • We an our employees are all vaccinated and have been extensively trained in matters of safety and hygiene. We are also PCR tested for Covid-19 on a weekly basis.
  • In the large common areas in the hotel, you can enjoy plenty of space to comply with the distance regulations.
  • Even in our spacious wellness oasis, the safety distance can be maintained without any issues. We kindly ask you to observe the particular safety and hygiene measures of the sauna area.
  • Our common areas are equipped with air purification systems from Air Tech Swiss. These purifiers clean the air and free it from viruses and germs through natural ionisation.
  • Cleanliness is paramount to us: Our trained cleaning specialists ensure that thorough cleaning and disinfection is carried out on all surfaces.
  • You will find hygiene stations in all common areas.
  • The concept of personal responsibility is particularly important: We strongly encourage you to observe hygiene and distance rules in relation to other guests and staff and to wash and disinfect your hands regularly.

Our cancellation conditions 2021/2022

Due to the current situation, we have  improved our cancellation conditions for you.


During the winterseason 2021/2022 a cancellation up to 6 weeks before arrival is FREE.

If you have to cancel your holiday

  • up to 6 weeks before arrival: no cancellation fee
  • up to 1 month before arrival: 40% of the total price
  • up to 1 week before arrival: 70% of the total price
  • within the last 7 days before arrival and less: 90% of the total price
  • in case of early departure or late arrival: 100% of the total price

There are no cancellation fees in the event of an official closure, a lockdown, or the closure of the borders to or from your home country. If the hotel and/or town is quarantined, we also do not charge any cancellation fees.

Cancellation fees will only be charged if our hotel is open and accessible or if the guest is allowed to travel but decides against it and cancels anyway (e.g. for fear of possible infection). Even if there is a travel warning for the destination country, cancellation fees will be charged for individual trips (direct booking at the hotel or via an online platform).

Info regarding Covid-19
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