The most important things to know before you arrive
Over the years, we’ve developed a good sense of what our guests would like to know before they arrive. We’ve put together the most important answers for you here – from snacks for skiers to the local tourist tax.
Is there any information missing? Then please call us on +43 (0)5583 2400 or e-mail us at info@no-spam.hotel-panorama.no-spam.at.
Arrival and departure
Your room will be ready from 3 p.m. If you arrive in Lech early, you’re welcome to leave your luggage with us and get straight into your first day’s skiing.
By 11 a.m. You’re welcome to leave your luggage with us afterwards and spend your last day on the slopes. If you need to set off early, we’ll be happy to prepare a packed lunch for you to take with you.
You can find us at Strass 339, 6764 Lech am Arlberg. If you’re travelling by car, take the Flexen Pass; if you’re travelling by train, get off at Langen am Arlberg and from there it’s about a 20-minute journey on to Lech. You can find a summary of the detailed directions here.
Breakfast, snacks, and evening
The buffet offers a selection of speciality teas and coffees, Lech spring water, fresh bread, muesli, hot egg dishes, cold meats and cheese, fruit, and pastries. On Sundays, we serve a sparkling wine breakfast.
Daily from 3.30 p.m. to 5 p.m.; included for hotel guests; drinks are not included. You arrive from your last run, sit down in your ski socks, and refuel before heading to the Vita Panorama wellness area.
No, we deliberately only serve breakfast. That way, your evening isn’t tied to a set time. Just let us know what you fancy. We’d be happy to recommend a restaurant in Lech.
The skiers’ snack begins the moment the Vita Panorama wellness area opens. The ideal sequence: enjoy a bite first, then relax.
Wellness at the Vita Panorama area
Every day from 3.30 p.m. to 8 p.m. Entry is included for hotel guests and available to those aged 12 and over. We’ll lend you a bathrobe and slippers for the duration of your stay. Find out what to expect here.
It’s best to book when you make your reservation, or at the latest on the day of arrival at reception. You can choose between the classic therapeutic massage, the foot reflexology massage, and the classic full-body massage, each subject to a charge. On days with fresh snow, appointments get booked up quickly.
Prices, tourist tax, and ski pass
Included are:
- Overnight stay with buffet breakfast
- Skiers’ snack from 3.30 p.m. to 5 p.m. (drinks excluded)
- Use of the Vita Panorama wellness area
- A bathrobe and slippers for the duration of your stay
- One parking space in the underground car park per room
- Wi-Fi throughout the house; password available at reception
- Local bus with a stop right outside the hotel
You can find further details in the inclusive services section.
5.27 euros per person per night in addition to the room rate. Children under the age of 14 are exempt.
For stays of three nights or less, there’s an additional charge of 25.00 euros per person per night. Anyone staying longer will pay the standard adult rate.
No, you can book it on the spot and collect it from our reception desk, without having to queue at the ticket office.
If there are two full-paying guests in the room, children in an extra bed pay less: 40.00 euros for children up to 3 years old; 70% less for children aged 4 to 8.9 years; 50% less for children aged 9 to 13.9 years; and 30% less than the per-person rate for children aged 14 and over.
For a fee, you can book ski lessons and private ski instructors, ski hire, massages, transfers from the railway station or airport, and the electric car charging point in the underground car park. We can organise all this for you at reception.
Grabher GmbH & Co KG, Hotel Panorama
Volksbank Vorarlberg
BIC: VBOEATWWVBG
IBAN: AT64 4571 0019 4348 3394
We know from experience that, despite all the excitement about your booked holiday, things can sometimes come up at short notice. To avoid costs and hassle, we strongly advise you to take out cancellation insurance. We recommend the Hotel Storno Plus insurance, which you can easily take out here: Hotel Storno Plus.
Yes. For external services such as ski school, babysitting, or transfers, which are booked outside your package, we’re happy to include them on your hotel bill – we charge a 2% surcharge for this. For data protection reasons, we do not pass on your credit card details to third parties; we ask for your understanding in this matter.
The following conditions apply to cancellations:
- Up to 3 months before arrival: free of charge*
- 3 to 1 month before arrival: 40% cancellation fee of the total cost
- 30 to 7 days before arrival: 70% cancellation fee of the total cost
- From 6 days before arrival: 90% cancellation fee of the total cost
- In the event of late arrival, early departure or no-show: 100% of the total cost
*A processing fee of 60.00 euros applies for cancellations made within the free cancellation period.
Practical information about the hotel
In the ski room with ski boot dryer. Your last run finishes right on our doorstep. Then put your skis away and head comfortably up to your room. In the morning, you take the warm boots out of depot again.
Yes, there’s free Wi-Fi throughout the building. You’ll be given the password at reception when you check in.
We lend out games at reception, and the sport.park.lech – which offers bowling, tennis, and fitness classes – is just 50 metres away. That usually provides plenty to do on afternoons when nobody wants to hit the slopes.
Our hotel is pet free. This is a conscious decision to ensure peace and quiet in the hotel and to accommodate guests with allergies.
In cash or by card: we accept debit cards, Visa, Mastercard, and American Express. Please settle your bill at reception on the day of departure. To secure your booking, we ask that you pay a non-refundable deposit in advance; we’ll inform you of the amount in your booking confirmation.
